Refund Policy

Our commitment to fair and transparent refunds.

1. Eligibility for Refunds

We offer refunds under the following conditions:

  • The account credentials delivered are invalid and we are unable to provide a working replacement within 48 hours.
  • The account loses its premium status within your warranty period and we cannot provide a replacement.
  • Duplicate accidental orders.

2. Non-Refundable Situations

Refunds will NOT be issued in the following scenarios:

  • You changed your mind after receiving the working account credentials.
  • You violated our Terms of Service (e.g., attempted to change the password).
  • The AI service itself is experiencing temporary global downtime or rate limits.
  • You no longer need the tool.

3. Processing Refunds

If you are eligible for a refund, please contact our support team via Telegram or Email with your Order ID. Crypto refunds will be sent back minus the network transaction fees. Credit card refunds may take 3-5 business days to appear on your statement.